---
title: [Studiu de caz] Soluțiile Entersoft sprijină Pain Plaisir, brutăria artizanală de inspirație pariziană din București, în planurile de extindere
description: Soluțiile Entersoft au ajutat brutăria artizanală Pain Plaisir să-și automatizeze operațiunile și să îmbunătățească relația cu clienții, sprijinindu-i în planurile de extindere.
image: https://info.bitsoftware.eu/hubfs/Studiu%20de%20caz%20Pain%20Plaisir.jpg
---

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# [Studiu de caz] Soluțiile Entersoft sprijină Pain Plaisir, brutăria artizanală de inspirație pariziană din București, în planurile de extindere

Autor: [Alina Răfoi](https://info.bitsoftware.eu/blog/bitsoftware-ro/author/alina-răfoi)

![Studiu de caz Pain Plaisir b](https://info.bitsoftware.eu/hs-fs/hubfs/Studiu%20de%20caz%20Pain%20Plaisir%20b.jpg?width=1440&height=480&name=Studiu%20de%20caz%20Pain%20Plaisir%20b.jpg)Povestea Pain Plaisir a început în anul 2012, când cei doi fondatori, Irina Stăncescu și Tom Rees, au venit în București de la Paris, unde au lucrat în domeniul gastronomiei la nivel înalt. Pain Plaisir este o brutărie artizanală care oferă produse de brutărie, de cofetărie și de patiserie proaspete, cu maia, fără coloranți, amelioratori sau conservanți. Promisiunea pe care ne-am făcut-o încă de la început a fost aceea de a oferi clienților mereu produse proaspete coapte în inima orașului. În prezent, Pain Plaisir are un laborator de producție, cinci magazine în București și unul în Corbeanca. Principalele activități sunt acelea de producție și de vânzare, atât prin rețeaua proprie de magazine, cât și B2B către parteneri Horeca, dar și pe platforme de retail online.

Pain Plaisir a ales [**Entersoft Business Suite**](https://www.bitsoftware.eu/software-erp-romania-ebs-entersoft-business-suite/) - soluția care automatizează și accelerează operațiunile companiei - și [**Entersoft Retail**](https://www.bitsoftware.eu/solutie-software-end-to-end-retail-2023/) - aplicația modernă, end-to-end, potrivită pentru orice tip de magazin sau lanț de magazine, pentru că răspund cel mai bine nevoilor momentului, dar și pentru că pot **susține planurile de extindere**, fiind **ușor de scalat**. 

> *“Entersoft Business Suite centralizează toate informațiile și ni le servește așa cum avem noi nevoie. Aceste rapoarte ne salvează timp, pentru că înainte erau făcute manual, în Excel. Pentru că am dorit să venim cât mai mult în ajutor colegilor din magazine, am personalizat la maximum soluția Entersoft Retail ca să se poată face cât mai multe operațiuni din interfața acesteia, fără a mai fi nevoie să se acceseze zona de back-office. De exemplu, doar prin accesarea unui buton se poate emite bonul fiscal și crea factura, la nevoie. De asemenea, avem în lucru împreună cu echipa BITSoftware partea de scanare a codurilor de bare, care va fi foarte utilă în zona de băcănie, unde avem mai bine de 400 de articole (produse complementare - dulceață, zacuscă, iaurt, unt și vin), care necesită mai mult timp să fie identificate doar după nume sau imagine”, *spune Roxana Gheorghiță, CEO Pain Plaisir

În urma implementării soluțiilor integrate de la Entersoft, echipa Pain Plaisir a obținut acces în timp real la o serie de** indicatori** care-i ajută să-și urmărească activitatea. Pentru magazine, a fost creat un raport care surprinde **vânzările în timp real** și care se actualizează la fiecare câteva minute.

Principalul aspect îmbunătățit este timpul alocat de către angajații din magazin clienților și interacțiunilor cu aceștia. 

De când a implementat soluțiile Entersoft Business Suite și Entersoft Retail, Pain Plaisir a obținut:

- Creșterea productivității angajaților
- Îmbunătățirea relațiilor cu clienții și a experienței pe care aceștia o au în cadrul magazinelor
- Posibilitatea de a lua decizii strategice rapid
- Vizibilitate la 360 de grade asupra business-ului

> *“După implementarea Entersoft Business Suite și Entersoft Retail, în magazin s-a văzut cel mai bine impactul imediat, colegii noștri devenind mai relaxați, pentru că nu mai aveau de completat hârtii și se puteau concentra pe interacțiunea cu clienții, acordând importanță experienței clientului în magazin și deservirii lui. Pe linie de management, beneficiile pe care le-am resimțit au fost legate de faptul că aveam rapoarte și indicatori în timp real, la îndemână în orice moment. Acest lucru ne ajută să luăm decizii rapide, fără efect întârziat. Având în vedere planurile noastre pe termen lung, putem spune că Entersoft Business Suite ne este sprijin la orice pas și ne oferă încrederea de a ne extinde, tocmai pentru că este ușor de scalat”*, a concluzionat Roxana Gheorghiță, CEO Pain Plaisir. 

🔎 Aflați mai multe din [**studiul de caz**](https://info.bitsoftware.eu/ro/lp-studiu-de-caz-pain-plaisir-entersoft-business-suite). 

Entersoft Business Suite reprezintă un instrument valoros pentru managerii de producție, oferind o platformă unificată pentru gestionarea tuturor aspectelor legate de procesul de producție. Prin utilizarea acestei soluții, companiile pot obține o creștere semnificativă a eficienței și a competitivității.

Ați dori să aflați mai multe despre o anumită funcționalitate a Entersoft Business Suite sau despre modul în care aceasta poate fi adaptată la nevoile specifice ale companiei dumneavoastră?

[![Solicitați o prezentare personalizată](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/692484/65a47096-33f4-44a9-ad28-094122d68d53.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/692484/65a47096-33f4-44a9-ad28-094122d68d53)

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- [Reverse Manufacturing (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/topic/reverse-manufacturing)
- [Roboți software (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/topic/roboți-software)
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- [Shop Floor Control (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/topic/shop-floor-control)
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- [Web App (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/topic/web-app)
- [aws (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/topic/aws)

[mai mult...

](https://info.bitsoftware.eu/blog/bitsoftware-ro/studiu-de-caz-pain-plaisir#)

### Arhivă

- [martie 2026 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2026/03)
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- [octombrie 2025 (8)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/10)
- [septembrie 2025 (5)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/09)
- [august 2025 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/08)
- [iulie 2025 (9)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/07)
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- [mai 2025 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/05)
- [aprilie 2025 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/04)
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- [ianuarie 2025 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2025/01)
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- [noiembrie 2024 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/11)
- [octombrie 2024 (4)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/10)
- [septembrie 2024 (2)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/09)
- [august 2024 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/08)
- [iulie 2024 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/07)
- [iunie 2024 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/06)
- [mai 2024 (5)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2024/05)
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- [octombrie 2023 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2023/10)
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- [noiembrie 2022 (8)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/11)
- [octombrie 2022 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/10)
- [septembrie 2022 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/09)
- [august 2022 (8)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/08)
- [iulie 2022 (5)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/07)
- [iunie 2022 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/06)
- [mai 2022 (7)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/05)
- [aprilie 2022 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2022/04)
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- [decembrie 2021 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2021/12)
- [noiembrie 2021 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2021/11)
- [octombrie 2021 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2021/10)
- [septembrie 2021 (2)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2021/09)
- [august 2021 (1)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2021/08)
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- [august 2012 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2012/08)
- [iulie 2012 (4)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2012/07)
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- [ianuarie 2011 (6)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2011/01)
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- [noiembrie 2010 (3)](https://info.bitsoftware.eu/blog/bitsoftware-ro/archive/2010/11)

[mai mult...

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**ENTERSOFTONE**

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