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Given the time we are going through, many companies have been looking for ways to support their business plans and adapt to new requirements. In particular, the retail, distribution and logistics services companies have adapted to the new requirements of the market, making the transition to omnichannel. And for this they needed quality software solutions, focused on the customer and the reaction speed.

Project managers in service companies have a clear goal: to deliver projects as profitable as possible. However, their completion on time, as well as the observance of the conditions established by the contract, are not exactly easy. Managers are often forced to rely on manual processes for project tracking, a task that can become overwhelming and time-consuming. If both project configuration, budgeting, resource allocation and project monitoring are done manually, delivering the project on time and within budget can be a difficult, if not impossible, task.

We have identified some common problems that make it difficult to achieve goals. Let's see together why sometimes the project exceeds the budget and misses the deadlines.

The activity of service companies is complex and each company can face certain unique challenges in its activity. Regardless of the area or type of service they provide, the objectives are usually focused on:

In the last year, we have focused on the service industry, for which we have developed new features in SocrateERP and launched dedicated mobile applications.

We provide entrepreneurs and all those who want to automate their workflows and streamline their project management area, a complete and integrated solution. SocrateERP for Services has many benefits: increasing profitability per project, optimizing resource allocation, maximizing billed hours per project and delivering projects on time.

As a service company, you put the constantly changing needs of end customers at the center of the business, regardless of the field in which you operate. We know that quality services offered to customers resulting from the use of technology and software solutions are the ingredients of a successful business in this sector. If you have read this article, it means that you are part of this sector and that you have identified the need for a robust and scalable system that will give you the mobility you need, as well as the ability to quickly retrieve and process your customers' information and requests. 

Companies in the distribution industry need to adapt quickly to maximize performance, increase efficiency and profitability, and ultimately maintain customer satisfaction, especially as they meet growing demands. The need to control and streamline business processes are essential conditions for success.

An ERP solution automates and streamlines distribution processes and provides accurate information in real time, so that any situation can be identified and resolved quickly.

In an industry as competitive as distribution, the one that adapts the fastest to customer needs, the one that has the ability to evolve, to become productive and efficient, survives.

Service representatives need mobile applications to help them run their business optimally in the field, so that they can efficiently manage their time and services, improving their quality.

To support the digitization and automation of business processes for service companies, BITSoftware launches the SocrateService mobile application, a native extension of the SocrateCloud solution

Grape and wine producers can continue to benefit from the measures of the National Support Program in the wine sector 2019-2023. The aim of the program is to increase the competitiveness of wine producers, the economic performance of enterprises, as well as to improve the winemaking technologies through which superior quality wines are obtained.

2020 - an unforeseen, complicated, strange year, in which we learned to adapt to the new conditions, to understand the impact of the pandemic on customers, partners, the market in general. A year in which we continued to develop existing business software solutions but also new solutions to meet the growing needs of companies.

We were happy to see that in Romania, too, people are quickly adapting to new communication and collaboration solutions, customers are adopting new methods to reduce costs and promoting a level of excellence in services to motivate and retain teams. Many businesses have partially or completely moved online, with increasing pressures on logistics, which have led to the rapid adoption of WMS, e-commerce, omnichannel and CRM solutions.