The most open business and technology blog

Consumer expectations are evolving and retailers are under more pressure than ever to come up with compelling propositions for consumers. As the EY Future Consumer Index study shows, consumers want retailers to make their lives easier, better and more satisfying.

In a dynamic world with rapidly changing market trends, customer experience is everything. Successful companies place the customer at the center of retail operations to achieve sustainable growth.

Anyone with a warehouse knows that many times when goods are delivered, workers waste time looking for the goods in the warehouse, or even if they know where the goods are, they don't go through the warehouse in the ideal order and make another trip back because they have forgotten to take a product.