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The remote work came overnight before we could really test how the work with the entire remote team would work. We had to find the necessary resources to face the new professional challenges and the new face of the professional environment, the new virtual and collective workspace.

The teams had to adapt to the new working conditions, and this also meant keeping and improving our distance communication and collaborative work skills, because at work everything became virtual - meetings with customers , daily or weekly meetings with the team, documents and even conversations with colleagues "in the hallway".

Business models are changing under the impact of new technologies, as well as other factors (economic, political, etc.). At the same time, companies have their own development strategies that involve innovation, market differentiation, higher profitability, attracting and retaining talent or social responsibility projects.

What does transformation mean? In essence, it is about more efficient processes, more dynamic and flexible decisions that involve the whole organization. However, creating an agile and flexible organization is a huge challenge, which is why there is a constant need for innovation, operational improvement or new ways of working with technology.

The logistics services industry is one of the industries that must be most adaptable to economic, political or any other conditions. Despite all the constant pressures (fuel price, lack of qualified staff, lack of investment in infrastructure and, especially, constant customer pressure in the area of ​​applied tariffs, logistics service providers are forced to meet all these challenges, but also to create development opportunities.