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Tustena CRM for customer service and support

Date: 03-10-2018
Author: Simona David

 

Companies use key phrases such as "Win a customer, not a sale" or "Our client, our master", but how do they translate it into the actual customer approach? How do you satisfy your customers so you can get the highest retention rate? The price is no longer the decisive factor in choosing a product or service.

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