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Service and maintenance work in the field often involves complex logistical activities: supplies sometimes made on the fly, sometimes made chaotically by the team of service representatives and difficult to manage, delivery of materials to work points, efficient management of team time of intervention operators. All these activities become easier to plan and control by using software solutions with dedicated functionalities.

Equipment and service maintenance companies need to follow the activity with maximum precision, because they face quite a lot of challenges, such as:

As a service company, you put the constantly changing needs of end customers at the center of the business, regardless of the field in which you operate. We know that quality services offered to customers resulting from the use of technology and software solutions are the ingredients of a successful business in this sector. If you have read this article, it means that you are part of this sector and that you have identified the need for a robust and scalable system that will give you the mobility you need, as well as the ability to quickly retrieve and process your customers' information and requests. 

Service representatives need mobile applications to help them run their business optimally in the field, so that they can efficiently manage their time and services, improving their quality.

To support the digitization and automation of business processes for service companies, BITSoftware launches the SocrateService mobile application, a native extension of the SocrateCloud solution