KPI indicators are metrics that measure the performance of business processes. Performance indicators are mostly used so that the organization can make constant improvements to procedures that lead to better productivity and preserve profit margins.
The new context has come with many challenges for entrepreneurs from all corners of the world, and one of the hottest revolves around the idea of digitalization. Regardless of their size, digitization is a constant concern of companies in all industries, and we see this firsthand from our collaboration with clients in various verticals. Whether we are talking about construction, retail, distribution, services, logistics or agriculture, all organizations have something in common, namely the fact that they want to optimize the way they work, business processes, develop their competitive advantages and improve their operational efficiency.