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After, in 2020 and 2021, the construction industry supported the entire economy both in Romania and in Europe, following a difficult period for builders, in which the effects of the pandemic were felt. After the pandemic came the effects of the war in Ukraine: stockpiles of materials became a problem, and prices soared. All of these events will take effect years from now, because even if the war in Ukraine ends tomorrow, it may take years for the supply chains to be rebuilt, as many factories and roads have already been destroyed.

Now more than ever, the work of real estate developers depends fundamentally on exemplary planning, budgeting and execution at any stage of the project. The coordination of all activities associated with construction requires a complex IT system, which also allows integration with advanced project management solutions.

Every customer interaction is an opportunity to grow your business. A quality customer service brings competitive advantages, boosting the loyalty and recognition of the brand you represent. If your business objectives include the continuous improvement of the quality of services, BITSoftware offers you the right solution!

Regardless of the size of the company you belong to, customer satisfaction is one of the most important criteria for efficient operation. But how do you know if you need a CRM solution and when is the time to make such a purchase?

Growing the company is an extremely delicate process and with it comes the need to organize your information so as not to lose efficiency. Then and there the customer management solution (CRM) becomes necessary. SocrateCRM is a powerful tool that can easily transform the way any business works.

We are always talking about automation and digitalization. No, they are not just fashionable terms or a trend, they are essential elements of the present times. When the internal work processes of a company do not have an automated flow, the information held is not centralized, or the number of errors increases, it is obvious that the option to implement a solution of resource planning and automation of daily activities must be considered.

BSH Home Appliances, the subsidiary of the concern BSH Hausgeräte GmbH, a company within the Bosch Group, present on the Romanian market since 1999, implemented SocrateCRM from BITSoftware for the optimization and automation of the activity.

Equipment and service maintenance companies need to follow the activity with maximum precision, because they face quite a lot of challenges, such as: