Equipment and service maintenance companies need to follow the activity with maximum precision, because they face quite a lot of challenges, such as:
Alina Răfoi
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We all know that phones are becoming more and more efficient every day, but the applications are the ones that really turn them into indispensable tools for our lives, both professionally and personally. Try to imagine for a few seconds what it would mean to communicate with family or co-workers if you didn't have Whatsapp or Facebook or how difficult it would be to access different documents without Google Drive. That would be pretty weird, wouldn't it?
Because we understood in advance what the trend is and listened to the needs of our customers, we developed a set of mobile applications that greatly streamline the way in which certain aspects of the business can be managed and that simplify the work processes in the field.
We are going through a period that forces us to reinvent ourselves and to be able to continue our activity from wherever we are. Logistics operators are some of the most requested during this period, and the last few months have shown the importance of using cloud solutions for logistics, which will allow them not to block their activity and not to disappoint their customers.
Time is one of the important indicators in storage. You're probably wondering why I chose to talk about this. Because it is one of the elements that cause the most damage. I was recently reading a word that made me think about the topic for the blog. "Time, the biggest thieves of all."
Given the time we are going through, many companies have been looking for ways to support their business plans and adapt to new requirements. In particular, the retail, distribution and logistics services companies have adapted to the new requirements of the market, making the transition to omnichannel. And for this they needed quality software solutions, focused on the customer and the reaction speed.
Project managers in service companies have a clear goal: to deliver projects as profitable as possible. However, their completion on time, as well as the observance of the conditions established by the contract, are not exactly easy. Managers are often forced to rely on manual processes for project tracking, a task that can become overwhelming and time-consuming. If both project configuration, budgeting, resource allocation and project monitoring are done manually, delivering the project on time and within budget can be a difficult, if not impossible, task.
We have identified some common problems that make it difficult to achieve goals. Let's see together why sometimes the project exceeds the budget and misses the deadlines.
The activity of service companies is complex and each company can face certain unique challenges in its activity. Regardless of the area or type of service they provide, the objectives are usually focused on:
In the last year, we have focused on the service industry, for which we have developed new features in SocrateERP and launched dedicated mobile applications.
We provide entrepreneurs and all those who want to automate their workflows and streamline their project management area, a complete and integrated solution. SocrateERP for Services has many benefits: increasing profitability per project, optimizing resource allocation, maximizing billed hours per project and delivering projects on time.
As a service company, you put the constantly changing needs of end customers at the center of the business, regardless of the field in which you operate. We know that quality services offered to customers resulting from the use of technology and software solutions are the ingredients of a successful business in this sector. If you have read this article, it means that you are part of this sector and that you have identified the need for a robust and scalable system that will give you the mobility you need, as well as the ability to quickly retrieve and process your customers' information and requests.
Companies in the distribution industry need to adapt quickly to maximize performance, increase efficiency and profitability, and ultimately maintain customer satisfaction, especially as they meet growing demands. The need to control and streamline business processes are essential conditions for success.
An ERP solution automates and streamlines distribution processes and provides accurate information in real time, so that any situation can be identified and resolved quickly.
In an industry as competitive as distribution, the one that adapts the fastest to customer needs, the one that has the ability to evolve, to become productive and efficient, survives.
