We are always talking about automation and digitalization. No, they are not just fashionable terms or a trend, they are essential elements of the present times. When the internal work processes of a company do not have an automated flow, the information held is not centralized, or the number of errors increases, it is obvious that the option to implement a solution of resource planning and automation of daily activities must be considered.
Alina Răfoi
Recent Posts
As companies around the world invest in digital transformation, many are also taking advantage of software robots, an emerging technology that improves efficiency and helps employees focus on value-added work instead of tedious administrative or repetitive responsibilities. Process automation with software robots automates repetitive and manual activities, saving time, effort and headaches.
With more online shopping, manufacturers and retailers need to increase their warehousing operations, with consumers increasingly expecting same-day delivery. This could be costly and, with labor being the highest cost of operating in warehouses, increasing the level of automation in warehouses is likely to become much more common.
The pandemic context has further contributed to accelerating the digital transformation in the business environment. No industry has remained immune, and the construction sector is no exception to this rule. Although the adoption rate of digitalization in construction has been lower in recent years, and companies remain quite reluctant to change, since last year, we have noticed an increase in interest in software solutions, a trend that remains active today.
Lately, we have focused our efforts on developing new key features for Service companies, especially interesting for Service Centers and all companies working on projects.
In this way, the automated processes and reports we provide help you save time, make the best use of your resources, and make better decisions.
The world through the eyes of an idealist, you might say, but still reality proves every day that in every evil there is a good. Ok, when we talk about the pandemic, it's hard to see the positive side of it, but it has become the biggest catalyst for digitalization. Forced to work remotely, find new ways to reach and serve customers, and navigate the complexities of an extremely unstable and unpredictable environment, organizations have embraced digital technologies at a faster rate than ever before.
Service and maintenance work in the field often involves complex logistical activities: supplies sometimes made on the fly, sometimes made chaotically by the team of service representatives and difficult to manage, delivery of materials to work points, efficient management of team time of intervention operators. All these activities become easier to plan and control by using software solutions with dedicated functionalities.
Easily manage projects and increase the quality of services
BSH Home Appliances, the subsidiary of the concern BSH Hausgeräte GmbH, a company within the Bosch Group, present on the Romanian market since 1999, implemented SocrateCRM from BITSoftware for the optimization and automation of the activity.
Covid-19 has accelerated the transition to cloud and digitalization
If the last two years have taught us anything, it is that digitized businesses are much more agile and able to retreat quickly in the current context. Cloud technology connects us no matter where we are in the world, gives us access to critical applications and innovative services, creates partnerships inside and outside our organizations, and allows us to scale a fast and less expensive business.
