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As a service company, you put the constantly changing needs of end customers at the center of the business, regardless of the field in which you operate. We know that quality services offered to customers resulting from the use of technology and software solutions are the ingredients of a successful business in this sector. If you have read this article, it means that you are part of this sector and that you have identified the need for a robust and scalable system that will give you the mobility you need, as well as the ability to quickly retrieve and process your customers' information and requests. 

Companies in the distribution industry need to adapt quickly to maximize performance, increase efficiency and profitability, and ultimately maintain customer satisfaction, especially as they meet growing demands. The need to control and streamline business processes are essential conditions for success.

An ERP solution automates and streamlines distribution processes and provides accurate information in real time, so that any situation can be identified and resolved quickly.

In an industry as competitive as distribution, the one that adapts the fastest to customer needs, the one that has the ability to evolve, to become productive and efficient, survives.

Service representatives need mobile applications to help them run their business optimally in the field, so that they can efficiently manage their time and services, improving their quality.

To support the digitization and automation of business processes for service companies, BITSoftware launches the SocrateService mobile application, a native extension of the SocrateCloud solution

Grape and wine producers can continue to benefit from the measures of the National Support Program in the wine sector 2019-2023. The aim of the program is to increase the competitiveness of wine producers, the economic performance of enterprises, as well as to improve the winemaking technologies through which superior quality wines are obtained.

Some time ago, I was doing a brief review of the main tasks and the role of the project manager in the construction area. Regardless of the type of construction project, whether we are talking about civil, commercial or industrial projects, the “reins” of the  project are in the hands of the project manager. He is the one who organizes, plans and coordinates the activities and resources on site, verifies and controls the construction works, ensures that he has at his disposal all the material, financial and human resources necessary for each stage of the project, ensures the training of subordinate staff. and ensure that technologies for the execution and operation and maintenance of equipment are complied with.

ERP solutions know changes and evolutions that are good to keep in mind, especially in the context of the speed with which new technologies are rapidly changing the world in which we live. This year we are counting on increasing the appetite and interest in SocrateERP, and not only, because the ERP system is the basis for the digital transformation that we are forced (or, to be gentler, encouraged) to do, especially in the context created by pandemic.

Let's take a look at some of the trends announced by Gartner that have begun to make their presence felt in recent years, but which will definitely define ERP solutions in the years to come.

At the beginning of the year, we set off with the desire and belief that it will be a dynamic and challenging year, but nothing announces the unprecedented situation and the new, uncertain and unpredictable context that the pandemic has created.

But even in these conditions, we have managed to lay the foundations for new partnerships, attracting customers who have understood the benefits of digitalization and why now is the time to look to the future and invest in complex and easy to manage cloud software solutions, which fully covers their needs to follow the activity and to anticipate and understand the obstacles they face.

We have a very rich autumn. Nothing has stopped us from coming up with new solutions and functionalities for our customers. Now is the time to announce that we have a number of innovations for FieldBookAgriApps that aim to further transform the digital farming landscape and continue to facilitate access to greater profitability and more sustainable agriculture for farmers.

In general, most businesses also have an online sales component. Although in recent years online commerce has seen a steady growth, with significant increases during the holidays and Black Friday, the pandemic has created the premises for a spectacular growth, which makes vital the existence of communication flows as fast as possible between each business and the courier services provider.