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Regardless of the size of the company you belong to, customer satisfaction is one of the most important criteria for efficient operation. But how do you know if you need a CRM solution and when is the time to make such a purchase?

In an ideal world, employees would be happy, proactive and productive. We all want maximized productivity in our business, but what is productivity really? How do we know if it's at the level we want and how to improve it

The main category of ERP solutions increased by 20%

BITSoftware, a leading IT&C company in Romania with 28 years of experience in developing business solutions, announces growing results at the end of fiscal year 2021, with total sales amounting to EUR 3.2 million. The growth comes as a confirmation of the company's position as the preferred provider of business solutions and the portfolio of software tools it makes available to its customers against the background of the opening of the local business environment to digital transformation. The main category of solutions, the organization resource management (ERP - Enterprise Resource Planning), supports a consistent increase in turnover and has registered a positive annual evolution of 20% compared to 2020.

The importance of efficient digitization of service companies brings with it a number of needs that more and more organizations consider to be vital for the successful acquisition, implementation and adoption of software applications. SocrateERP is one of the software solutions dedicated to standardizing and streamlining the way companies work.

Proper project management, customer relationship management, financial-accounting activity, and project consumption monitoring are just some of the key aspects that a service company needs to consider for efficient management of all business processes.

Growing the company is an extremely delicate process and with it comes the need to organize your information so as not to lose efficiency. Then and there the customer management solution (CRM) becomes necessary. SocrateCRM is a powerful tool that can easily transform the way any business works.

The service industry is constantly growing, so service companies need an integrated software solution to help them track and streamline their business.

Although Romania has one of the largest areas of agricultural land in Europe, we are in last place in the EU in terms of efficient use of agricultural land. Romania is also among the last countries in Europe in terms of digitalization and innovation in agriculture. The main reasons are the low level of understanding of the concept of digitalization and resistance to change. The use of digital technologies can have a positive impact on the quality of life in rural areas and can attract a younger generation to rural business investment initiatives.

We are always talking about automation and digitalization. No, they are not just fashionable terms or a trend, they are essential elements of the present times. When the internal work processes of a company do not have an automated flow, the information held is not centralized, or the number of errors increases, it is obvious that the option to implement a solution of resource planning and automation of daily activities must be considered.

As companies around the world invest in digital transformation, many are also taking advantage of software robots, an emerging technology that improves efficiency and helps employees focus on value-added work instead of tedious administrative or repetitive responsibilities. Process automation with software robots automates repetitive and manual activities, saving time, effort and headaches.

With more online shopping, manufacturers and retailers need to increase their warehousing operations, with consumers increasingly expecting same-day delivery. This could be costly and, with labor being the highest cost of operating in warehouses, increasing the level of automation in warehouses is likely to become much more common.