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Although in Romania the IT sector is in a continuous expansion, our country is one of the last places in the European Union in terms of digitalization. We have been talking about digital transformation for several years now and it is more than clear that digitalization and automation are at the top of the development strategies of organizations globally. The next few years will be critical from this point of view, and the organizations will have to adapt, otherwise they will not be able to resist the market.

In recent months, many companies have found themselves reinventing themselves to provide employees with the tools they need to work remotely, safely, and have had to rethink, digitalize and automate processes.

The emergence of a crisis is certainly the biggest test of performance given to businesses. Closure of workspaces, social distancing, as well as all measures taken to prevent the spread of the virus result in an unprecedented increase in demand for solutions that facilitate team collaboration, but also cloud ERP and CRM solutions.

The flexibility and ability of a business to adapt its activity to changes at national and global level is very important. In order for managers to be able to make the best decisions in the shortest possible time, they need management solutions capable of satisfying the need for speed, agility and scalability of businesses.

The experience of the last 2 months has shown us (if needed) that the present and the future are in the cloud. In order to be able to carry out our activity in the best conditions, without hassle, from wherever we are, whether we stay at home or return to the office, the applications that are in the cloud help us more. And the first thing we need every day when we start our work day is email.

Because we are organized people and we like lists, let's see the list of benefits that the cloud-based email brings.

The latest version of SocrateERP in the cloud comes with a number of new features and robots, designed to streamline the work of our customers and help them achieve their goals as easily as possible.

Here is some of the news.

If need be, the last few weeks have shown us that digitalisation is no longer an option, but is the only condition for organizations to be able to operate and the economy to continue to function. Instead of seeing the current situation as a crisis, we can consider it the right time to accelerate the technological process. The organizations that will be open to digitalization will be the ones that will survive in the market and will only benefit.

Online communication tools are no longer optional, but a necessity. Effective communication is very important. Either we talk about daily meetings with team members, or we talk about business meetings. With everyone working from home, especially in times of crisis, the risk of poor collaboration is high.

Fortunately, there is Amazon Chime, which simplifies remote communication.

Customer service and digital communication channels play a key role in this period of restrictions, in which the activity takes place largely remotely. Consumers may now be more careful about the products and services they purchase and will not hesitate to call Customer Service or Support to ask questions about the purchase process, availability of products and services, delivery details, or to request assistance.

With the slogan "Everything in Cloud", we announce the launch of the website www.sinoptix.com This happens in the context of the strategic move that BITSoftware made last year by integrating Sinoptix, a company with over 20 years of experience in delivering software solutions (CRM, contact center) and automation solutions for telecom and professional services.

The cloud is flexible and so should the employees, but also the companies. The best example we can give is the current situation we are in, when employees are forced to work from home, and companies want and have to continue their activity and have employees as productive.

The home office was until recently an option for companies that wanted to give their employees the freedom to choose where they want to operate. For several days, however, the home office has become a necessity. This way of working has both advantages and disadvantages, which is why we must all find our balance, create a routine and adapt the working methods and tools for ourselves and the teams we are part of, so that we are as productive as before and not losing the team spirit.