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In general, most businesses also have an online sales component. Although in recent years online commerce has seen a steady growth, with significant increases during the holidays and Black Friday, the pandemic has created the premises for a spectacular growth, which makes vital the existence of communication flows as fast as possible between each business and the courier services provider.

Although the pandemic has forced us to change our habits a little and adapt to the new working conditions, it has not stopped us from working at all and we are constantly coming up with improvements and good news for our customers. The latest version of SocrateCloud ERP includes many new features, which create the premises for improved business management. We have also prepared an interesting functionality for those who carry out funded projects and we have made all the necessary legislative updates.

In addition to the news from SocrateCloud, we also launched 2 mobile applications, we developed new functionalities for the WMS system, we brought optimizations in the area of ​​notification management in the CRM system. We detail all these aspects below.

One of the goals we set ourselves a few years ago was to offer our customers a complete solution for construction companies. To automate timekeeping for employees working on site, we developed SocrateTimesheet, the mobile application that allows you to enter timekeeping directly from your mobile phone or tablet.

After a rather long waiting period, on Friday evening, the Ministry of European Funds published in a public debate the draft Applicant's Guide and the de minimis scheme for the SME Digitization Program. The public consultation period is 10 days, starting with 09.10.2020 until 19.10.2020, at 17.00.

Even if 2020 was a year with many online meetings, autumn brigs us a new start, and the business trips are back more and more.

To help you get back and start your trips again, we launch today the SocrateExpense mobile app, a native extension of the SocrateCloud solution, that facilitates the introduction of statements, simplifies the approval flow, automates the generation of the statements in SocrateCloud and helps to reimburse the amounts faster.

Easily manage customer requirements and increase service quality

The companies that offer services vary greatly depending on the field in which they operate, the size and the services they offer to customers. Despite all these differences, they are similar in terms of business model, all their activity focusing on projects, resources and customers. Three very important aspects, but not at all easy to manage.

The remote work came overnight before we could really test how the work with the entire remote team would work. We had to find the necessary resources to face the new professional challenges and the new face of the professional environment, the new virtual and collective workspace.

The teams had to adapt to the new working conditions, and this also meant keeping and improving our distance communication and collaborative work skills, because at work everything became virtual - meetings with customers , daily or weekly meetings with the team, documents and even conversations with colleagues "in the hallway".

Business models are changing under the impact of new technologies, as well as other factors (economic, political, etc.). At the same time, companies have their own development strategies that involve innovation, market differentiation, higher profitability, attracting and retaining talent or social responsibility projects.

What does transformation mean? In essence, it is about more efficient processes, more dynamic and flexible decisions that involve the whole organization. However, creating an agile and flexible organization is a huge challenge, which is why there is a constant need for innovation, operational improvement or new ways of working with technology.

The logistics services industry is one of the industries that must be most adaptable to economic, political or any other conditions. Despite all the constant pressures (fuel price, lack of qualified staff, lack of investment in infrastructure and, especially, constant customer pressure in the area of ​​applied tariffs, logistics service providers are forced to meet all these challenges, but also to create development opportunities.

A report by the American company Mulesoft and quoted by the "Construction Agenda" says that 75% of managers believe that the lack of digitalization affects companies' revenues. The same study shows that the digital transformation has become a strategic imperative for most companies (92% of respondents), as they have ongoing or planned investments in the digital area for the next 12 months.