The mix of challenges in the logistics industry forces companies to exploit the opportunities to the maximum, to rethink their business model and processes according to the digital paradigm. The logistics industry, although it has an increased resistance to change due to the complexity of the processes, is among those for which digitization brings the greatest benefits.
Digital transformation requires new digital business models for companies that want to remain profitable and maintain their market position. Like most industries, transport and logistics are currently facing a series of important changes, which bring both risks and many opportunities: new technologies, changing customer expectations and new business models. Thus, logistics companies are facing an era of unprecedented change as digitalization takes hold and customer expectations evolve.