The most open business and technology blog

Do you know your customers? Mostly yes, but perhaps not quite as good as you think. Ok, you ask, what must I do to improve this aspect? Nothing more simple: control the relationships with customers using CRM solutions. Or, in free translation, public relations management. This program includes a wide range of tools for understanding and serving customers and potential customers. It seemed an unnecessary expense, but the focus will increase revenue per customer, we will reduce costs, or both.

One of the promises of cloud computing is that it allows you to leverage resources more efficiently, with a cost of acquisition, deployment and use much less. For the moment, the majority of open source applications are addressed, in particular, to companies. And less or not at all to the governments. Although the local and central government area is one that should not be neglected. Why? First of all, because the local and central government is notorious in the inefficient use of technology, because each of the entities or public institutions have implemented separately and independently of each then have the other systems, more or less own.

Cloud computing has disrupted the venture capital industry in a big way. One of the changes can be observed is the reduction of capital expenditures required to start a new business. Where before you needed expensive servers and an army of people to maintain them, now you can call to Amazon Cloud and the problem resolved without fuss.

Periodically, something is trendy: flaring pants, mini skirt, hair in the wind, desktops, notebooks, Windows, Linux, mobile, iPad's, and more. And each time, the broad masses of people adopt the fashionable. Not because they believe in it, need it or because they couldn't live without it. But just to be „cool”.